Ticket #3

Resolved Low Breached Hardware

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Details

Keyboard not working

Comments

1 comment
J James Carter 8d ago · Mar 19, 2026 1:45am
Thank you, new keyboard works great!

Status Timeline

Status changed from Open to In Progress
Mar 19, 2026 1:45am · Agent picked up ticket
Status changed from In Progress to Resolved
Mar 19, 2026 1:45am · Issue resolved, keyboard replaced

Info

Requester James Carter
Category Hardware
Assigned Agent IT Agent Sara
Created Mar 19, 2026 1:45am
Due Mar 21, 2026 1:45am
First Response —
Resolved —
SLA (minutes) 2,880
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