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Edit Ticket #2
No internet in conference room
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Created
Mar 19, 2026 1:45am
Due At
Mar 20, 2026 1:45am
First Response
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Resolved At
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Requester
Angel Vasquez
James Carter
Maria Lopez
Category
Account Access
Hardware
Network
Other
Software
Title
Description
WiFi not working in room 204 since this morning.
Priority
Low
Medium
High
Critical
Status
Open
In Progress
Resolved
Closed
Assigned Agent
— Unassigned —
IT Agent Mike
IT Agent Sara
SLA (minutes)
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Open
In Progress
Mar 19, 2026 1:45am
Agent picked up ticket